Water Quality Report · Updated May 12, 2026

City of Raleigh Water Department

Serving 474,000 residents in Raleigh, North Carolina .

National rank 92th percentile
North Carolina rank 100th percentile
Data confidence High
Quick answer

City of Raleigh Water Department delivers tap water graded B (77/100) by TapWaterSafety.org. The utility serves approximately 474,000 residents in Raleigh, North Carolina using surface water from the Falls Lake. The most significant water quality concerns are: Haloacetic Acids (HAA5) significantly above health guideline; Chromium-6 detected. For questions, the utility can be reached at (704) 314-5591.

Data sources for this grade: utilities.csv ⓘ How did we get this rating?
Sample data notice: Some or all data on this page is illustrative sample data, not live measurements from this utility. See our disclaimer. For authoritative info, refer to the utility's published Consumer Confidence Report.
474,000
People served
1
City served
12
Contaminants detected
12
Above health guidelines
0
EPA violations (5 yr)
2024
Most recent test

Is Raleigh tap water safe to drink?

City of Raleigh Water Department delivers tap water that earns a grade of B (77/100) from TapWaterSafety.org — a good rating, with only minor concerns relative to health-based guidelines.

The utility serves 474,000 residents in Raleigh, drawing from surface water (Falls Lake) and disinfecting with chloramine.

Public testing data identifies 12 contaminants in this water above EWG's health-based guidelines, including: Haloacetic Acids (HAA5), Haloacetic Acids (HAA5), Haloacetic Acids (HAA5), Total Trihalomethanes (TTHMs), Total Trihalomethanes (TTHMs), Total Trihalomethanes (TTHMs), Chromium-6 (Hexavalent), Chromium-6 (Hexavalent), Chromium-6 (Hexavalent), Lead, Lead, Lead. For most residents, a properly certified home filter at the kitchen tap is the most cost-effective way to reduce exposure to whatever's in your water. See our filter recommendations below, matched specifically to this utility's contaminant profile.

Top concerns in this water

Based on the most recent EPA and EWG data, these are the most significant water quality issues for City of Raleigh Water Department.

Haloacetic Acids (HAA5) significantly above health guideline

Moderate concern

Haloacetic Acids (HAA5) detected at 28.2 ppb, 282x above the EWG health guideline of 0.1 ppb.

Chromium-6 detected

Moderate concern

Chromium-6 detected at 0.19 ppb.

Contact City of Raleigh Water Department

Reach the utility directly for service issues, water quality concerns, or to request your Consumer Confidence Report.

Water Quality Contact

For questions about contaminants, test results, or your Consumer Confidence Report.

OfficeRaleigh Water Quality Division
DepartmentWater Quality Compliance
Direct line(704) 996-2981

Treatment Plant

Location5178 Treatment Plant Road, Raleigh, NC
Operator certificationClass A (State certified)
Treatment capacity94 million gallons/day

Recommended water filters for Raleigh

Filters matched to the specific contaminants in this water supply.

Reverse Osmosis

$249-$750

Chromium-6 requires reverse osmosis for reliable removal. Standard carbon filters do not address it.

AquaTru Countertop Reverse Osmosis
$449-$599 NSF 42, 53, 58, 401, P473
Editorial pick · affiliate link coming soon
Aquasana OptimH2O Reverse Osmosis + Claryum
$429-$549 NSF 42, 53, 58, 401, P473
Editorial pick · affiliate link coming soon
Waterdrop G3P800 Tankless RO
$600-$750 NSF 58, 372
View on retailer →
Waterdrop N1 Countertop RO
$249-$329 NSF 58, 372
View on retailer →

Disclosure: TapWaterSafety earns a commission from purchases made through these links. This does not influence our scoring methodology or filter selection.

Score breakdown

This utility's overall score of 77/100 breaks down across five weighted components. Read the full methodology →

Health Guideline Performance
27 / 40
Legal Compliance
20 / 20
High-Risk Contaminants
13 / 20
Compliance History
10 / 10
Source Water Vulnerability
7 / 10

Contaminants detected — international standards comparison

Every contaminant detected, compared side-by-side against US EPA legal limits, the EU Drinking Water Directive (2020/2184), WHO Guidelines, and California's Public Health Goal (the strictest US benchmark). Why we show multiple standards →

Sample test dates: Water samples were collected between 2022 and 2024. Test dates per contaminant are shown in the table below.

Contaminant Detected EWG
US health-based
EPA
US legal
EU DWD
Europe
WHO
global
CA PHG
strictest US
Tested
sample year
Status
Haloacetic Acids (HAA5)
Disinfection byproduct
28.2 ppb 0.1 60 60 2023 282× over
Haloacetic Acids (HAA5)
Disinfection byproduct
22.2 ppb 0.1 60 60 2022 222× over
Haloacetic Acids (HAA5)
Disinfection byproduct
21.9 ppb 0.1 60 60 2024 219× over
Total Trihalomethanes (TTHMs)
Disinfection byproduct
19.7 ppb 0.6 80 100 2022 33× over
Total Trihalomethanes (TTHMs)
Disinfection byproduct
17.4 ppb 0.6 80 100 2024 29× over
Total Trihalomethanes (TTHMs)
Disinfection byproduct
17.2 ppb 0.6 80 100 2023 29× over
Chromium-6 (Hexavalent)
Heavy metal
0.19 ppb 0.02 0.02 2024 9.5× over
Chromium-6 (Hexavalent)
Heavy metal
0.159 ppb 0.02 0.02 2022 8.0× over
Chromium-6 (Hexavalent)
Heavy metal
0.155 ppb 0.02 0.02 2023 7.8× over
Lead
Heavy metal
0.7 ppb 0 15 5 10 0.2 2024
Lead
Heavy metal
0.609 ppb 0 15 5 10 0.2 2023
Lead
Heavy metal
0.532 ppb 0 15 5 10 0.2 2022
Contaminant Detected (2024) EWG EPA EU DWD WHO CA PHG Status
Total Trihalomethanes (TTHMs)
Disinfection byproduct
17.4 ppb 0.6 80 100 29× over
Haloacetic Acids (HAA5)
Disinfection byproduct
21.9 ppb 0.1 60 60 219× over
Lead
Heavy metal
0.7 ppb 0 15 5 10 0.2
Chromium-6 (Hexavalent)
Heavy metal
0.19 ppb 0.02 0.02 9.5× over
Contaminant Detected (2023) EWG EPA EU DWD WHO CA PHG Status
Total Trihalomethanes (TTHMs)
Disinfection byproduct
17.2 ppb 0.6 80 100 29× over
Haloacetic Acids (HAA5)
Disinfection byproduct
28.2 ppb 0.1 60 60 282× over
Lead
Heavy metal
0.609 ppb 0 15 5 10 0.2
Chromium-6 (Hexavalent)
Heavy metal
0.155 ppb 0.02 0.02 7.8× over
Contaminant Detected (2022) EWG EPA EU DWD WHO CA PHG Status
Total Trihalomethanes (TTHMs)
Disinfection byproduct
19.7 ppb 0.6 80 100 33× over
Haloacetic Acids (HAA5)
Disinfection byproduct
22.2 ppb 0.1 60 60 222× over
Lead
Heavy metal
0.532 ppb 0 15 5 10 0.2
Chromium-6 (Hexavalent)
Heavy metal
0.159 ppb 0.02 0.02 8.0× over

All values in the unit of the detected level. Red cells indicate the detected level exceeds that standard. Some contaminants have limits in some jurisdictions but not others (shown as —). The "Tested" column shows the year each contaminant sample was collected.

Sources: US EPA, EU Drinking Water Directive 2020/2184, WHO Guidelines (4th ed.), California OEHHA PHGs, EWG Tap Water Database, and City of Raleigh Water Department's Consumer Confidence Report.

City of Raleigh Water Department service area

This water system serves 1 community in Wake County, North Carolina. Click any city for its dedicated tap water quality page.

About this water system

Public Water System ID
NC1640105
Owner type
Local government
Source water
Surface water (Falls Lake)
Disinfection method
Chloramine
Service connections
151,680
Service area
Raleigh, Wake County, North Carolina