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Tap Water Quality Report

Tap water quality in JACKSONVILLE, North Carolina

Served by ONSLOW WTR AND SEWER AUTHORITY. 156,755 residents.

Average score 72/100
Utilities 1
Population 156,755
Quick answer

Tap water in JACKSONVILLE, North Carolina receives a grade of C (72/100) from TapWaterSafety.org. It's served by ONSLOW WTR AND SEWER AUTHORITY. The most significant water quality concerns are: Haloacetic acids (HAA9) significantly above health guideline; Total trihalomethanes (TTHMs) significantly above health guideline; Haloacetic acids (HAA5) significantly above health guideline. Data sources: EPA SDWIS, EPA ECHO, EWG Tap Water Database.

Data sources for this grade: utilities.csv EWG Tap Water Database ⓘ How did we get this rating?

What's in JACKSONVILLE's tap water

Top water quality concerns identified by the EPA and Environmental Working Group across the utility serving JACKSONVILLE.

Haloacetic acids (HAA9) significantly above health guideline

Moderate concern

Haloacetic acids (HAA9) detected at 29.6 ppb, 493x above the EWG health guideline of 0.06 ppb.

Total trihalomethanes (TTHMs) significantly above health guideline

Moderate concern

Total trihalomethanes (TTHMs) detected at 51.7 ppb, 345x above the EWG health guideline of 0.15 ppb.

Haloacetic acids (HAA5) significantly above health guideline

Moderate concern

Haloacetic acids (HAA5) detected at 31.4 ppb, 314x above the EWG health guideline of 0.1 ppb.

EPA compliance record

Official U.S. EPA records for ONSLOW WTR AND SEWER AUTHORITY (system ID NC0467035) for the last 3 years. Checked 2026-10-07.

Health-based violation in the last 3 years. A contaminant was above the legal limit or required treatment was not met in at least one quarter.
4 of 12quarters with a violation
Nolead above EPA action level
02/26/2025last state inspection
RuleTypeSinceStatus
Public Notice Rule and Revised PN Rule Other (e.g. public notice) 10/28/2024 Resolved
Lead and Copper Rule Revisions Missed reporting 10/17/2024 Resolved
Revised Total Coliform Rule Missed reporting 07/11/2023 Resolved
Lead and Copper Rule Revisions Required treatment not met 10/17/2024 Resolved

Source: U.S. EPA Enforcement and Compliance History Online (ECHO), from the Safe Drinking Water Information System. See EPA's full report.

Recommended filters for JACKSONVILLE

Filters matched to the specific contaminants in JACKSONVILLE's water supply.

Carbon filter certified for VOCs (NSF/ANSI 53)

$180-$599

Activated carbon is effective for disinfection byproducts. Look for NSF/ANSI 53 VOC reduction.

Aquasana AQ-5300 Under-Sink Filter
$180-$240 NSF 42, 53, 401, 372
Editorial pick · affiliate link coming soon
AquaTru Countertop Reverse Osmosis
$449-$599 NSF 42, 53, 58, 401, 372
Editorial pick · affiliate link coming soon
Aquasana OptimH2O Reverse Osmosis + Claryum
$429-$549 NSF 42, 53, 58, 401
Editorial pick · affiliate link coming soon

Disclosure: TapWaterSafety earns a commission from purchases made through these links. This does not influence our scoring methodology or filter selection.

All contaminants detected in JACKSONVILLE's tap water

Every contaminant identified, compared side-by-side against US EPA legal limits, the EU Drinking Water Directive (2020/2184), WHO Guidelines, and California's Public Health Goal. Why we show multiple standards →

Contaminant Detected EWG
US health-based
EPA
US legal
EU DWD
Europe
WHO
global
CA PHG
strictest US
Tested
sample year
Status
Haloacetic acids (HAA9)
Disinfection byproduct
29.6 ppb 0.06 — — — — — 493× over
Total trihalomethanes (TTHMs)
Disinfection byproduct
51.7 ppb 0.15 80.0 100 — — — 345× over
Haloacetic acids (HAA5)
Disinfection byproduct
31.4 ppb 0.1 60.0 60 — — — 314× over
Bromodichloromethane
Disinfection byproduct
11.2 ppb 0.06 — — — — — 187× over
Trichloroacetic acid
Disinfection byproduct
11.9 ppb 0.1 — — — — — 119× over
Chloroform
Disinfection byproduct
37.9 ppb 0.4 — — — — — 95× over
Dichloroacetic acid
Disinfection byproduct
18.6 ppb 0.2 — — — — — 93× over
Dibromochloromethane
Disinfection byproduct
2.51 ppb 0.1 — — — — — 25× over
Dibromoacetic acid
Disinfection byproduct
0.3 ppb 0.03 — — — — — 10× over
Chromium (hexavalent)
Heavy metal
0.016 ppb 0.02 — — — — — Below guideline
Chlorate
Disinfection byproduct
161.7 ppb 210.0 — — — — — Below guideline
Bromochloromethane
Other
0.0252 ppb 0.06 — — — — — Below guideline
Bromoform
Disinfection byproduct
0.105 ppb 0.5 — — — — — Below guideline
Manganese
Heavy metal
5.22 ppb 100.0 — 50 80 — — Below guideline
Monochloroacetic acid
Disinfection byproduct
0.655 ppb 53.0 — — — — — Below guideline
Molybdenum
Other
0.117 ppb 40.0 — — — — — Below guideline
Vanadium
Other
0.02 ppb 21.0 — — — — — Below guideline
Perfluoroheptanoic acid (PFHPA)
PFAS
0.178 ppt 1000.0 — — — — — Below guideline
Strontium
Radiological
0.0616 ppb 1500.0 — — — — — Below guideline
Dalapon
Pesticide/Herbicide
0.548 ppb — 200.0 — — — — Below guideline
Fluoride
Inorganic
1.11 ppm — 4.0 1.5 1.5 — — Below guideline
Lithium
Other
10.8 ppb — — — — — — Below guideline

All values in the unit of the detected level. Red cells indicate the detected level exceeds that standard. Some contaminants have limits in some jurisdictions but not others (shown as —). The "Tested" column shows the year each contaminant sample was collected.

Sources: US EPA, EU Drinking Water Directive 2020/2184, WHO Guidelines, California OEHHA PHGs, EWG Tap Water Database.

Treatment plant contact info

For service issues, water quality concerns, or to request a Consumer Confidence Report from ONSLOW WTR AND SEWER AUTHORITY.

Treatment Plant

FacilityTREATMENT_PLT_WELL #8

ZIP codes served

JACKSONVILLE's public water systems serve the following ZIP codes: