Water Quality Report · Updated May 12, 2026

Dallas Water Utilities

Serving 1,343,000 residents in Dallas, Texas .

National rank 86th percentile
Texas rank 92th percentile
Data confidence High
Quick answer

Dallas Water Utilities delivers tap water graded C (71/100) by TapWaterSafety.org. The utility serves approximately 1,343,000 residents in Dallas, Texas using surface water from the Lake Ray Hubbard/Lake Tawakoni. The most significant water quality concerns are: Haloacetic Acids (HAA5) significantly above health guideline; Chromium-6 detected. For questions, the utility can be reached at (713) 704-5239.

Data sources for this grade: utilities.csv ⓘ How did we get this rating?
Sample data notice: Some or all data on this page is illustrative sample data, not live measurements from this utility. See our disclaimer. For authoritative info, refer to the utility's published Consumer Confidence Report.
1,343,000
People served
1
City served
15
Contaminants detected
15
Above health guidelines
0
EPA violations (5 yr)
2024
Most recent test

Is Dallas tap water safe to drink?

Dallas Water Utilities delivers tap water that earns a grade of C (71/100) from TapWaterSafety.org — an average rating, with several contaminants above health guidelines but generally compliant with US legal limits.

The utility serves 1,343,000 residents in Dallas, drawing from surface water (Lake Ray Hubbard/Lake Tawakoni) and disinfecting with chloramine.

Public testing data identifies 15 contaminants in this water above EWG's health-based guidelines, including: Haloacetic Acids (HAA5), Haloacetic Acids (HAA5), Haloacetic Acids (HAA5), Total Trihalomethanes (TTHMs), Total Trihalomethanes (TTHMs), Total Trihalomethanes (TTHMs), Nitrate, Chromium-6 (Hexavalent), Nitrate, Chromium-6 (Hexavalent), Nitrate, Chromium-6 (Hexavalent), Lead, Lead, Lead. For most residents, a properly certified home filter at the kitchen tap is the most cost-effective way to reduce exposure to whatever's in your water. See our filter recommendations below, matched specifically to this utility's contaminant profile.

Top concerns in this water

Based on the most recent EPA and EWG data, these are the most significant water quality issues for Dallas Water Utilities.

Haloacetic Acids (HAA5) significantly above health guideline

Moderate concern

Haloacetic Acids (HAA5) detected at 32.9 ppb, 329x above the EWG health guideline of 0.1 ppb.

Chromium-6 detected

Moderate concern

Chromium-6 detected at 0.23 ppb.

Contact Dallas Water Utilities

Reach the utility directly for service issues, water quality concerns, or to request your Consumer Confidence Report.

Water Quality Contact

For questions about contaminants, test results, or your Consumer Confidence Report.

OfficeDallas Water Quality Division
DepartmentWater Quality Compliance
Direct line(713) 747-9219

Treatment Plant

Location2999 Treatment Plant Road, Dallas, TX
Operator certificationClass A (State certified)
Treatment capacity268 million gallons/day

Recommended water filters for Dallas

Filters matched to the specific contaminants in this water supply.

Reverse Osmosis

$249-$750

Chromium-6 requires reverse osmosis for reliable removal. Standard carbon filters do not address it.

AquaTru Countertop Reverse Osmosis
$449-$599 NSF 42, 53, 58, 401, P473
Editorial pick · affiliate link coming soon
Aquasana OptimH2O Reverse Osmosis + Claryum
$429-$549 NSF 42, 53, 58, 401, P473
Editorial pick · affiliate link coming soon
Waterdrop G3P800 Tankless RO
$600-$750 NSF 58, 372
View on retailer →
Waterdrop N1 Countertop RO
$249-$329 NSF 58, 372
View on retailer →

Disclosure: TapWaterSafety earns a commission from purchases made through these links. This does not influence our scoring methodology or filter selection.

Score breakdown

This utility's overall score of 71/100 breaks down across five weighted components. Read the full methodology →

Health Guideline Performance
23 / 40
Legal Compliance
20 / 20
High-Risk Contaminants
11 / 20
Compliance History
10 / 10
Source Water Vulnerability
7 / 10

Contaminants detected — international standards comparison

Every contaminant detected, compared side-by-side against US EPA legal limits, the EU Drinking Water Directive (2020/2184), WHO Guidelines, and California's Public Health Goal (the strictest US benchmark). Why we show multiple standards →

Sample test dates: Water samples were collected between 2022 and 2024. Test dates per contaminant are shown in the table below.

Contaminant Detected EWG
US health-based
EPA
US legal
EU DWD
Europe
WHO
global
CA PHG
strictest US
Tested
sample year
Status
Haloacetic Acids (HAA5)
Disinfection byproduct
32.9 ppb 0.1 60 60 2023 329× over
Haloacetic Acids (HAA5)
Disinfection byproduct
27.5 ppb 0.1 60 60 2024 275× over
Haloacetic Acids (HAA5)
Disinfection byproduct
27.2 ppb 0.1 60 60 2022 272× over
Total Trihalomethanes (TTHMs)
Disinfection byproduct
42.7 ppb 0.6 80 100 2023 71× over
Total Trihalomethanes (TTHMs)
Disinfection byproduct
35.6 ppb 0.6 80 100 2024 59× over
Total Trihalomethanes (TTHMs)
Disinfection byproduct
30.4 ppb 0.6 80 100 2022 51× over
Nitrate
Inorganic
2.04 mg/L 0.14 10 11.3 11.3 10 2023 15× over
Chromium-6 (Hexavalent)
Heavy metal
0.23 ppb 0.02 0.02 2024 12× over
Nitrate
Inorganic
1.6 mg/L 0.14 10 11.3 11.3 10 2024 11× over
Chromium-6 (Hexavalent)
Heavy metal
0.208 ppb 0.02 0.02 2023 10× over
Nitrate
Inorganic
1.26 mg/L 0.14 10 11.3 11.3 10 2022 9.0× over
Chromium-6 (Hexavalent)
Heavy metal
0.177 ppb 0.02 0.02 2022 8.8× over
Lead
Heavy metal
0.7 ppb 0 15 5 10 0.2 2024
Lead
Heavy metal
0.829 ppb 0 15 5 10 0.2 2023
Lead
Heavy metal
0.804 ppb 0 15 5 10 0.2 2022
Contaminant Detected (2024) EWG EPA EU DWD WHO CA PHG Status
Total Trihalomethanes (TTHMs)
Disinfection byproduct
35.6 ppb 0.6 80 100 59× over
Haloacetic Acids (HAA5)
Disinfection byproduct
27.5 ppb 0.1 60 60 275× over
Lead
Heavy metal
0.7 ppb 0 15 5 10 0.2
Chromium-6 (Hexavalent)
Heavy metal
0.23 ppb 0.02 0.02 12× over
Nitrate
Inorganic
1.6 mg/L 0.14 10 11.3 11.3 10 11× over
Contaminant Detected (2023) EWG EPA EU DWD WHO CA PHG Status
Total Trihalomethanes (TTHMs)
Disinfection byproduct
42.7 ppb 0.6 80 100 71× over
Haloacetic Acids (HAA5)
Disinfection byproduct
32.9 ppb 0.1 60 60 329× over
Lead
Heavy metal
0.829 ppb 0 15 5 10 0.2
Chromium-6 (Hexavalent)
Heavy metal
0.208 ppb 0.02 0.02 10× over
Nitrate
Inorganic
2.04 mg/L 0.14 10 11.3 11.3 10 15× over
Contaminant Detected (2022) EWG EPA EU DWD WHO CA PHG Status
Total Trihalomethanes (TTHMs)
Disinfection byproduct
30.4 ppb 0.6 80 100 51× over
Haloacetic Acids (HAA5)
Disinfection byproduct
27.2 ppb 0.1 60 60 272× over
Lead
Heavy metal
0.804 ppb 0 15 5 10 0.2
Chromium-6 (Hexavalent)
Heavy metal
0.177 ppb 0.02 0.02 8.8× over
Nitrate
Inorganic
1.26 mg/L 0.14 10 11.3 11.3 10 9.0× over

All values in the unit of the detected level. Red cells indicate the detected level exceeds that standard. Some contaminants have limits in some jurisdictions but not others (shown as —). The "Tested" column shows the year each contaminant sample was collected.

Sources: US EPA, EU Drinking Water Directive 2020/2184, WHO Guidelines (4th ed.), California OEHHA PHGs, EWG Tap Water Database, and Dallas Water Utilities's Consumer Confidence Report.

Dallas Water Utilities service area

This water system serves 1 community in Dallas County, Texas. Click any city for its dedicated tap water quality page.

About this water system

Public Water System ID
TX0995699
Owner type
Local government
Source water
Surface water (Lake Ray Hubbard/Lake Tawakoni)
Disinfection method
Chloramine
Service connections
429,760
Service area
Dallas, Dallas County, Texas