Water Quality Report · Updated May 12, 2026
Plano Department of Public Works
Plano Department of Public Works delivers tap water graded B (77/100) by TapWaterSafety.org. The utility serves approximately 288,000 residents in Plano, Texas using surface water (purchased) from the North Texas Municipal Water District. The most significant water quality concerns are: Haloacetic Acids (HAA5) significantly above health guideline; Total Trihalomethanes (TTHMs) significantly above health guideline; Chromium-6 detected. For questions, the utility can be reached at (713) 299-7079.
Is Plano tap water safe to drink?
Plano Department of Public Works delivers tap water that earns a grade of B (77/100) from TapWaterSafety.org — a good rating, with only minor concerns relative to health-based guidelines.
The utility serves 288,000 residents in Plano, drawing from surface water (purchased) (North Texas Municipal Water District) and disinfecting with chloramine.
Public testing data identifies 12 contaminants in this water above EWG's health-based guidelines, including: Haloacetic Acids (HAA5), Haloacetic Acids (HAA5), Total Trihalomethanes (TTHMs), Total Trihalomethanes (TTHMs), Haloacetic Acids (HAA5), Total Trihalomethanes (TTHMs), Chromium-6 (Hexavalent), Chromium-6 (Hexavalent), Chromium-6 (Hexavalent), Lead, Lead, Lead. For most residents, a properly certified home filter at the kitchen tap is the most cost-effective way to reduce exposure to whatever's in your water. See our filter recommendations below, matched specifically to this utility's contaminant profile.
Top concerns in this water
Based on the most recent EPA and EWG data, these are the most significant water quality issues for Plano Department of Public Works.
Haloacetic Acids (HAA5) significantly above health guideline
Moderate concernHaloacetic Acids (HAA5) detected at 11.12 ppb, 111x above the EWG health guideline of 0.1 ppb.
Total Trihalomethanes (TTHMs) significantly above health guideline
Moderate concernTotal Trihalomethanes (TTHMs) detected at 58.0 ppb, 97x above the EWG health guideline of 0.6 ppb.
Chromium-6 detected
Moderate concernChromium-6 detected at 0.09 ppb.
Contact Plano Department of Public Works
Reach the utility directly for service issues, water quality concerns, or to request your Consumer Confidence Report.
General Contact
Water Quality Contact
For questions about contaminants, test results, or your Consumer Confidence Report.
Treatment Plant
Recommended water filters for Plano
Filters matched to the specific contaminants in this water supply.
Carbon block (NSF/ANSI 42 + 53)
$40-$750Activated carbon is highly effective for disinfection byproducts like TTHM and HAA5.
Reverse Osmosis
$249-$750Chromium-6 requires reverse osmosis for reliable removal. Standard carbon filters do not address it.
Disclosure: TapWaterSafety earns a commission from purchases made through these links. This does not influence our scoring methodology or filter selection.
Score breakdown
This utility's overall score of 77/100 breaks down across five weighted components. Read the full methodology →
Contaminants detected — international standards comparison
Every contaminant detected, compared side-by-side against US EPA legal limits, the EU Drinking Water Directive (2020/2184), WHO Guidelines, and California's Public Health Goal (the strictest US benchmark). Why we show multiple standards →
| Contaminant | Detected | EWG US health-based |
EPA US legal |
EU DWD Europe |
WHO global |
CA PHG strictest US |
Tested sample year |
Status |
|---|---|---|---|---|---|---|---|---|
| Haloacetic Acids (HAA5) Disinfection byproduct |
11.12 ppb | 0.1 | 60 | 60 | — | — | 2022 | 111× over |
| Haloacetic Acids (HAA5) Disinfection byproduct |
10.5 ppb | 0.1 | 60 | 60 | — | — | 2023 | 105× over |
| Total Trihalomethanes (TTHMs) Disinfection byproduct |
58.0 ppb | 0.6 | 80 | 100 | — | — | 2023 | 97× over |
| Total Trihalomethanes (TTHMs) Disinfection byproduct |
55.3 ppb | 0.6 | 80 | 100 | — | — | 2022 | 92× over |
| Haloacetic Acids (HAA5) Disinfection byproduct |
8.8 ppb | 0.1 | 60 | 60 | — | — | 2024 | 88× over |
| Total Trihalomethanes (TTHMs) Disinfection byproduct |
52.6 ppb | 0.6 | 80 | 100 | — | — | 2024 | 88× over |
| Chromium-6 (Hexavalent) Heavy metal |
0.111 ppb | 0.02 | — | — | — | 0.02 | 2022 | 5.5× over |
| Chromium-6 (Hexavalent) Heavy metal |
0.09 ppb | 0.02 | — | — | — | 0.02 | 2024 | 4.5× over |
| Chromium-6 (Hexavalent) Heavy metal |
0.064 ppb | 0.02 | — | — | — | 0.02 | 2023 | 3.2× over |
| Lead Heavy metal |
0.6 ppb | 0 | 15 | 5 | 10 | 0.2 | 2024 | — |
| Lead Heavy metal |
0.459 ppb | 0 | 15 | 5 | 10 | 0.2 | 2023 | — |
| Lead Heavy metal |
0.504 ppb | 0 | 15 | 5 | 10 | 0.2 | 2022 | — |
| Contaminant | Detected (2024) | EWG | EPA | EU DWD | WHO | CA PHG | Status |
|---|---|---|---|---|---|---|---|
| Total Trihalomethanes (TTHMs) Disinfection byproduct |
52.6 ppb | 0.6 | 80 | 100 | — | — | 88× over |
| Haloacetic Acids (HAA5) Disinfection byproduct |
8.8 ppb | 0.1 | 60 | 60 | — | — | 88× over |
| Lead Heavy metal |
0.6 ppb | 0 | 15 | 5 | 10 | 0.2 | — |
| Chromium-6 (Hexavalent) Heavy metal |
0.09 ppb | 0.02 | — | — | — | 0.02 | 4.5× over |
| Contaminant | Detected (2023) | EWG | EPA | EU DWD | WHO | CA PHG | Status |
|---|---|---|---|---|---|---|---|
| Total Trihalomethanes (TTHMs) Disinfection byproduct |
58.0 ppb | 0.6 | 80 | 100 | — | — | 97× over |
| Haloacetic Acids (HAA5) Disinfection byproduct |
10.5 ppb | 0.1 | 60 | 60 | — | — | 105× over |
| Lead Heavy metal |
0.459 ppb | 0 | 15 | 5 | 10 | 0.2 | — |
| Chromium-6 (Hexavalent) Heavy metal |
0.064 ppb | 0.02 | — | — | — | 0.02 | 3.2× over |
| Contaminant | Detected (2022) | EWG | EPA | EU DWD | WHO | CA PHG | Status |
|---|---|---|---|---|---|---|---|
| Total Trihalomethanes (TTHMs) Disinfection byproduct |
55.3 ppb | 0.6 | 80 | 100 | — | — | 92× over |
| Haloacetic Acids (HAA5) Disinfection byproduct |
11.12 ppb | 0.1 | 60 | 60 | — | — | 111× over |
| Lead Heavy metal |
0.504 ppb | 0 | 15 | 5 | 10 | 0.2 | — |
| Chromium-6 (Hexavalent) Heavy metal |
0.111 ppb | 0.02 | — | — | — | 0.02 | 5.5× over |
All values in the unit of the detected level. Red cells indicate the detected level exceeds that standard. Some contaminants have limits in some jurisdictions but not others (shown as —). The "Tested" column shows the year each contaminant sample was collected.
Sources: US EPA, EU Drinking Water Directive 2020/2184, WHO Guidelines (4th ed.), California OEHHA PHGs, EWG Tap Water Database, and Plano Department of Public Works's Consumer Confidence Report.
Plano Department of Public Works service area
This water system serves 1 community in Collin County, Texas. Click any city for its dedicated tap water quality page.
Find the right filter for Plano water
Browse filter categories by water-quality concern. Each option below is NSF-certified for the matched contaminant type.