Water Quality Report · Updated May 12, 2026

Winston-Salem Department of Public Works

Serving 248,000 residents in Winston-Salem, North Carolina .

National rank 52th percentile
North Carolina rank 74th percentile
Data confidence High
D
64/100
Below Average
ⓘ How did we get this rating?
Quick answer

Winston-Salem Department of Public Works delivers tap water graded D (64/100) by TapWaterSafety.org. The utility serves approximately 248,000 residents in Winston-Salem, North Carolina using surface water from the Yadkin River. The most significant water quality concerns are: Lead detected in source water; Haloacetic Acids (HAA5) significantly above health guideline; Chromium-6 detected. For questions, the utility can be reached at (704) 836-8180.

Data sources for this grade: utilities.csv ⓘ How did we get this rating?
Sample data notice: Some or all data on this page is illustrative sample data, not live measurements from this utility. See our disclaimer. For authoritative info, refer to the utility's published Consumer Confidence Report.
248,000
People served
1
City served
15
Contaminants detected
15
Above health guidelines
0
EPA violations (5 yr)
2024
Most recent test

Is Winston-Salem tap water safe to drink?

Winston-Salem Department of Public Works delivers tap water that earns a grade of D (64/100) from TapWaterSafety.org — a below-average rating, with multiple concerns including lead detected in source water.

The utility serves 248,000 residents in Winston-Salem, drawing from surface water (Yadkin River) and disinfecting with chloramine.

Public testing data identifies 15 contaminants in this water above EWG's health-based guidelines, including: Haloacetic Acids (HAA5), Haloacetic Acids (HAA5), Haloacetic Acids (HAA5), Total Trihalomethanes (TTHMs), Total Trihalomethanes (TTHMs), Total Trihalomethanes (TTHMs), Chromium-6 (Hexavalent), Chromium-6 (Hexavalent), Chromium-6 (Hexavalent), Nitrate, Nitrate, Nitrate, Lead, Lead, Lead. For most residents, a properly certified home filter at the kitchen tap is the most cost-effective way to reduce exposure to whatever's in your water. See our filter recommendations below, matched specifically to this utility's contaminant profile.

Top concerns in this water

Based on the most recent EPA and EWG data, these are the most significant water quality issues for Winston-Salem Department of Public Works.

Lead detected in source water

Severe concern

Lead detected at 1.1 ppb. EWG considers no level of lead safe; EPA's action level is 15 ppb.

Haloacetic Acids (HAA5) significantly above health guideline

Moderate concern

Haloacetic Acids (HAA5) detected at 19.9 ppb, 199x above the EWG health guideline of 0.1 ppb.

Chromium-6 detected

Moderate concern

Chromium-6 detected at 0.55 ppb.

Contact Winston-Salem Department of Public Works

Reach the utility directly for service issues, water quality concerns, or to request your Consumer Confidence Report.

Water Quality Contact

For questions about contaminants, test results, or your Consumer Confidence Report.

OfficeWinston-Salem Water Quality Division
DepartmentWater Quality Compliance
Direct line(704) 856-9069

Treatment Plant

Location6594 Treatment Plant Road, Winston-Salem, NC
Operator certificationClass A (State certified)
Treatment capacity49 million gallons/day

Recommended water filters for Winston-Salem

Filters matched to the specific contaminants in this water supply.

NSF/ANSI 53 certified for lead removal

$80-$750

NSF 53 is the gold standard certification for lead removal. Required when lead is a documented concern.

Clearly Filtered Pitcher Filter
$80-$95 NSF 42, 53, 401, P473
Editorial pick · affiliate link coming soon
Aquasana AQ-5300 Under-Sink Filter
$180-$240 NSF 42, 53, 401
Editorial pick · affiliate link coming soon
AquaTru Countertop Reverse Osmosis
$449-$599 NSF 42, 53, 58, 401, P473
Editorial pick · affiliate link coming soon
Waterdrop G3P800 Tankless RO
$600-$750 NSF 58, 372
View on retailer →

Reverse Osmosis

$249-$750

Chromium-6 requires reverse osmosis for reliable removal. Standard carbon filters do not address it.

AquaTru Countertop Reverse Osmosis
$449-$599 NSF 42, 53, 58, 401, P473
Editorial pick · affiliate link coming soon
Aquasana OptimH2O Reverse Osmosis + Claryum
$429-$549 NSF 42, 53, 58, 401, P473
Editorial pick · affiliate link coming soon
Waterdrop G3P800 Tankless RO
$600-$750 NSF 58, 372
View on retailer →
Waterdrop N1 Countertop RO
$249-$329 NSF 58, 372
View on retailer →

Disclosure: TapWaterSafety earns a commission from purchases made through these links. This does not influence our scoring methodology or filter selection.

Score breakdown

This utility's overall score of 64/100 breaks down across five weighted components. Read the full methodology →

Health Guideline Performance
22 / 40
Legal Compliance
20 / 20
High-Risk Contaminants
5 / 20
Compliance History
10 / 10
Source Water Vulnerability
7 / 10

Contaminants detected — international standards comparison

Every contaminant detected, compared side-by-side against US EPA legal limits, the EU Drinking Water Directive (2020/2184), WHO Guidelines, and California's Public Health Goal (the strictest US benchmark). Why we show multiple standards →

Sample test dates: Water samples were collected between 2022 and 2024. Test dates per contaminant are shown in the table below.

Contaminant Detected EWG
US health-based
EPA
US legal
EU DWD
Europe
WHO
global
CA PHG
strictest US
Tested
sample year
Status
Haloacetic Acids (HAA5)
Disinfection byproduct
19.9 ppb 0.1 60 60 2024 199× over
Haloacetic Acids (HAA5)
Disinfection byproduct
16.9 ppb 0.1 60 60 2023 169× over
Haloacetic Acids (HAA5)
Disinfection byproduct
15.4 ppb 0.1 60 60 2022 154× over
Total Trihalomethanes (TTHMs)
Disinfection byproduct
46.9 ppb 0.6 80 100 2023 78× over
Total Trihalomethanes (TTHMs)
Disinfection byproduct
41.8 ppb 0.6 80 100 2024 70× over
Total Trihalomethanes (TTHMs)
Disinfection byproduct
36.1 ppb 0.6 80 100 2022 60× over
Chromium-6 (Hexavalent)
Heavy metal
0.637 ppb 0.02 0.02 2022 32× over
Chromium-6 (Hexavalent)
Heavy metal
0.562 ppb 0.02 0.02 2023 28× over
Chromium-6 (Hexavalent)
Heavy metal
0.55 ppb 0.02 0.02 2024 28× over
Nitrate
Inorganic
1.7 mg/L 0.14 10 11.3 11.3 10 2024 12× over
Nitrate
Inorganic
1.41 mg/L 0.14 10 11.3 11.3 10 2022 10× over
Nitrate
Inorganic
1.38 mg/L 0.14 10 11.3 11.3 10 2023 9.9× over
Lead
Heavy metal
1.1 ppb 0 15 5 10 0.2 2024
Lead
Heavy metal
0.9 ppb 0 15 5 10 0.2 2023
Lead
Heavy metal
0.85 ppb 0 15 5 10 0.2 2022
Contaminant Detected (2024) EWG EPA EU DWD WHO CA PHG Status
Total Trihalomethanes (TTHMs)
Disinfection byproduct
41.8 ppb 0.6 80 100 70× over
Haloacetic Acids (HAA5)
Disinfection byproduct
19.9 ppb 0.1 60 60 199× over
Lead
Heavy metal
1.1 ppb 0 15 5 10 0.2
Chromium-6 (Hexavalent)
Heavy metal
0.55 ppb 0.02 0.02 28× over
Nitrate
Inorganic
1.7 mg/L 0.14 10 11.3 11.3 10 12× over
Contaminant Detected (2023) EWG EPA EU DWD WHO CA PHG Status
Total Trihalomethanes (TTHMs)
Disinfection byproduct
46.9 ppb 0.6 80 100 78× over
Haloacetic Acids (HAA5)
Disinfection byproduct
16.9 ppb 0.1 60 60 169× over
Lead
Heavy metal
0.9 ppb 0 15 5 10 0.2
Chromium-6 (Hexavalent)
Heavy metal
0.562 ppb 0.02 0.02 28× over
Nitrate
Inorganic
1.38 mg/L 0.14 10 11.3 11.3 10 9.9× over
Contaminant Detected (2022) EWG EPA EU DWD WHO CA PHG Status
Total Trihalomethanes (TTHMs)
Disinfection byproduct
36.1 ppb 0.6 80 100 60× over
Haloacetic Acids (HAA5)
Disinfection byproduct
15.4 ppb 0.1 60 60 154× over
Lead
Heavy metal
0.85 ppb 0 15 5 10 0.2
Chromium-6 (Hexavalent)
Heavy metal
0.637 ppb 0.02 0.02 32× over
Nitrate
Inorganic
1.41 mg/L 0.14 10 11.3 11.3 10 10× over

All values in the unit of the detected level. Red cells indicate the detected level exceeds that standard. Some contaminants have limits in some jurisdictions but not others (shown as —). The "Tested" column shows the year each contaminant sample was collected.

Sources: US EPA, EU Drinking Water Directive 2020/2184, WHO Guidelines (4th ed.), California OEHHA PHGs, EWG Tap Water Database, and Winston-Salem Department of Public Works's Consumer Confidence Report.

Winston-Salem Department of Public Works service area

This water system serves 1 community in Forsyth County, North Carolina. Click any city for its dedicated tap water quality page.

About this water system

Public Water System ID
NC1411463
Owner type
Local government
Source water
Surface water (Yadkin River)
Disinfection method
Chloramine
Service connections
79,360
Service area
Winston-Salem, Forsyth County, North Carolina